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Privacy Policy

We respect your privacy and are committed to protecting your personal data in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia. This policy explains what data we collect when you use the store, how we use and protect it, and the rights you have.

Data we collect

We collect the data you give us directly when you create an account or place an order, such as your name, mobile number, email address, and delivery address. We also collect some technical data automatically while you browse, such as your device type, browser, and the pages you visit.

How we use your data

We use your data to fulfil and deliver your orders, keep you updated on order status, provide customer support, and improve your shopping experience. We only send marketing messages with your consent, and you can unsubscribe at any time.

Sharing your data

We never sell or rent your personal data. We share only what is necessary with the parties that help us provide the service, such as shipping carriers and payment providers, or with authorities when the law requires it.

Payments and data security

Payments are processed through certified, encrypted payment gateways, and we do not store your card details. We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Cookies

We use cookies to keep your cart, remember your preferences, and understand how the store is used. You can control or delete cookies in your browser settings, though disabling them may affect some store features.

Your rights

You have the right to access the personal data we hold about you, to request its correction or update, to request its deletion once it is no longer needed, and to withdraw your consent to its processing at any time, as permitted by law.

Data retention

We keep your data for as long as needed to fulfil the purposes in this policy, or for as long as applicable regulations require — such as invoice and accounting record-keeping — after which we delete or anonymize it.

Changes to this policy

We may update this policy from time to time and will publish any change on this page. Continuing to use the store after changes are published means you accept them.

Contact us

For any question about this policy, or to exercise your rights, please reach us through the contact details listed in the store.